Many folks have had the experience of needing a counselor and have found that experience dreadful. Either the HR department gives them resources that have 3 month waiting lists, or they are referred to counselors that don’t meet the need they are requiring. We have heard it all.
A three month waiting list – that is abhorrible! Individuals in crisis simply cannot wait that long. Going to a counselor that does not specialize in the issue or need you are dealing with, and just going to the next counselor in line. That is irresponsible. Can’t afford your deductible, because it is thousands of dollars? We offer reduced fee services with our graduate internship program for $25 a session. None are turned away with their inability to pay.
We are here to stand in that gap. We are providing excellence in services in a timely manner that meets the need of the client, not to the agency, or the bottom line.